I had purchased a Groupon for vicari hot yoga and the business redeemed my Groupon with...

GetHuman2464056's customer service issue with Groupon from March 2019

2 views
 | 
174366 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman2464056's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2464056's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2464056 will want to follow the link below to head to their help center. We will check on GetHuman2464056 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2464056 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2464056's own words
I had purchased a Groupon for vicari hot yoga and the business redeemed my Groupon without my knowing. I called them up to question this and they said it was an accident. I contacted Groupon January **th (request*********) since I did not want to redeem the Groupon and wanted to wait for it to expire so that I could reuse the $** towards something else (one of my favorite features of Groupon) and Groupon went ahead and unredeemed it for me. Sure enough a month later Vicari hot yoga redeems it without my knowing AGAIN!!!! I am so frustrated that companies have the power to redeem Groupon‘s without the customers approval. What am I supposed to do now? Just lose my $** credit? Please help me.
GetHuman2464056 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2464056 fixed the problem
We are waiting for GetHuman2464056 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2464056 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman2464056
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 174366 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2464056 started working on this issue
Mar 12th 7:52pm