I had purchased a Groupon for vicari hot yoga and the business redeemed my Groupon with...

GetHuman2464056's customer service issue with Groupon from March 2019

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The issue in GetHuman2464056's own words
I had purchased a Groupon for vicari hot yoga and the business redeemed my Groupon without my knowing. I called them up to question this and they said it was an accident. I contacted Groupon January **th (request*********) since I did not want to redeem the Groupon and wanted to wait for it to expire so that I could reuse the $** towards something else (one of my favorite features of Groupon) and Groupon went ahead and unredeemed it for me. Sure enough a month later Vicari hot yoga redeems it without my knowing AGAIN!!!! I am so frustrated that companies have the power to redeem Groupon‘s without the customers approval. What am I supposed to do now? Just lose my $** credit? Please help me.
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Customer service issue
Reported by GetHuman2464056
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
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GetHuman2464056 started working on this issue
Mar 12th 7:52pm