I accidentally bought a groupon to the Tree Haus Resort at Schlitterbahn New Braunfels...

GetHuman2458304's customer service issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman2458304's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2458304 will want to follow the link below to head to their help center. We will check on GetHuman2458304 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2458304's own words
Look at dates but i ended up buying it ... I accidentally bought a groupon to the Tree Haus Resort at Schlitterbahn New Braunfels. I need to refund it. I have already tried to cancel in on the all but it doesn’t give me an option to. I also did not select pecfics dates to go.
Groupon is not helping me out and I tried to contact the merchant and they told me to contact groupon
Giving me a refund to my groupon i accidentally bought
I have been a costumer for years
Contacted the merchant and trying to self cancel it
I have an issue with Groupon too
How GetHuman2458304 fixed the problem
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Groupon

Tree Haus Resort at schlitterbahn new braunfels
Customer service issue
Reported by GetHuman2458304
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 174090 others
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Timeline
GetHuman2458304 started working on this issue
Mar 12th 2:02pm
GetHuman2458304 indicated the issue is not fixed yet.
Mar 12th 2:04pm