I noticed on my Visa Credit Card activity (last *, ****) that I have a $**.** charge th...

GetHuman2459216's customer service issue with Groupon from March 2019

2 views
 | 
174017 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman2459216's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2459216's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2459216 will want to follow the link below to head to their help center. We will check on GetHuman2459216 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2459216 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2459216's own words
I noticed on my Visa Credit Card activity (last *, ****) that I have a $**.** charge that I have no idea why it is there. I went on Groupon and noticed a $**.** Groupon purchase for Caesars Palace: Bacchanal Buffet which I did not make. I then tried to cancel this purchase and then went back in to check the status of this cancellation and noticed it referenced another Visa card (last *, ****) that is linked to my Groupon Deals. I am now worried whether my account has been compromised. Please advise of actions I should take. Please cancel this $**.** charge on my Credit Card (Last *, ****). Thank you in advance.
GetHuman2459216 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2459216 fixed the problem
We are waiting for GetHuman2459216 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2459216 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman2459216
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 174017 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2459216 started working on this issue
Mar 12th 7:13am