I am requesting a partial refund.

GetHuman-sunnyfcg's customer service issue with Groupon from March 2019

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The issue in GetHuman-sunnyfcg's own words
I paid for * and the owner said I couldn't use both sessions, which is totally obnoxious. ... I sent a message the other day. I have heard nothing back from you. **I've had both a bad experience and need a partial refund. The massage Groupon I used does NOT say it HAS to be used for * individual people. It says only one per person. That tells me I can't use a Groupon again for that vendor. The owner says the Groupon offer is mis-worded, and she blames it on you. Shouldn't SHE be writing her own offers??? I don't know what's going on, but I need a partial refund since she won't honor the * sessions, and I only got * massage. She told me to contact you for the partial refund.**The owner of the place is not very nice and lies all the time. I will not return for another experience. I did, however, enjoy the massage. I have no issue with the therapist, only the owner. Thanks. **Am I not logged in here? S*****@***.com is my account. I'd appreciate some response. There is no way to contact anyone thru the app. You don't give actual contact info. I had to Google it.
The Groupon was worded wrong!
I want a partial refund.
I expected the studio to honor the * massages I have paid for!
I was told to contact Groupon. This is the first response I've had in regards to this issue.
I have an issue with Groupon too
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Groupon

Massage
Customer service issue
Reported by GetHuman-sunnyfcg
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
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GetHuman-sunnyfcg started working on this issue
Mar 12th 4:57am
GetHuman-sunnyfcg indicated the issue is not fixed yet.
Mar 15th 12:37pm
GetHuman-sunnyfcg indicated the issue is not fixed yet.
Mar 15th 12:38pm
GetHuman-sunnyfcg indicated the issue is not fixed yet.
Mar 15th 12:43pm