Hi, I purchased a golf lesson for my son (order * **********). It expires on March **th...

GetHuman-cyberdes's customer service issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman-cyberdes's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cyberdes will want to follow the link below to head to their help center. We will check on GetHuman-cyberdes later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cyberdes's own words
To trade this lesson for something I can use locally in Los Angeles (a different golf lesson*rounds of golf*product) ... Hi, I purchased a golf lesson for my son (order * **********). It expires on March **th. He is unable to use this, he had to move. I would hate to lose the money, is there any possible way to trade it for something that I can use. I believe a service can only be traded for another service, I would find something local but have so little time to find something. Ideally a credit for a local golf lesson*golf games would be very much appreciated. Thank you!
Finding help is difficult
Either trade for a different service (golf*golf lessons) or receive "Groupon Bucks" to use on something else
I'm not sure how long - Groupon has become my go-to for gifts. I don't typically make changes, this is an unusual situation for me.
I don't know what else to try
I have an issue with Groupon too
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Groupon

Golf lesson in Las Vegas
Customer service issue
Reported by GetHuman-cyberdes
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 173939 others
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Timeline
GetHuman-cyberdes started working on this issue
Mar 12th 12:23am
GetHuman-cyberdes indicated the issue is not fixed yet.
Mar 17th 9:35pm