I purchased a Groupon for $**.** for Jiffy Parking at Newark Airport , but did know abo...
GetHuman-joelerne's customer service issue with Groupon from March 2019
Help with my Groupon issue
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GetHuman-joelerne's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joelerne will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joelerne can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-joelerne's own words
I purchased a Groupon for $**.** for Jiffy Parking at Newark Airport , but did know about” Black out dates” in the fine print. They would not honor the Groupon and was forced to pay $**.** at that time. I wrote my complaint to Groupon and was told I can do a Trade In for the $**.** value. My friend , in the past had a similar experience , and was able to get the value of Groupon Bucks added to their acct. can you possibly do this , as I will then be able to make my purchase at my convenience !**Thank You,**Joseph Lerner
GetHuman-joelerne did not yet indicate what Groupon should do to make this right.
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