I also bought a Groupon offer for PupSocks and followed all instruction. They acknowle...

GetHuman-njreamy's customer service issue with Groupon from March 2019

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The issue in GetHuman-njreamy's own words
I also bought a Groupon offer for PupSocks and followed all instruction. They acknowledged they received and processed my order on February *th. Since then it’s been in the “production”. Although I send emails and use the online contact form, the only response I get from them regarding my delayed order is to acknowledge receipt of my request. They do say some one will reach out to me, but no one has. I need someone to either get me my product or refund no only *he cost of my Groupon purchase bu* also my shipping charges. I expect Groupon to step up and assist in providing a solution to this issue or I will take further actions to resolve this on my own.
GetHuman-njreamy did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-njreamy
Mar 1st, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-njreamy started working on this issue
Mar 1st 5:15am