I ordered a bin on groupon and when I came home from work I had a large box waiting in...

GetHuman-amysexyc's customer service issue with Groupon from March 2019

1 view
 | 
168477 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-amysexyc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amysexyc's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amysexyc will want to follow the link below to head to their help center. We will check on GetHuman-amysexyc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-amysexyc may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-amysexyc's own words
I ordered a bin on groupon and when I came home from work I had a large box waiting in my porch for me. As soon as I opened the box I could see the lid wasn’t shut properly and when I got the bin out of the box I could see it was dented all around, it’s badly dented, squashed and misshapen. I have look to find the returns link and found there to be no link to return this item. I would like either another bin sent out to me ASAP or a refund on this badly damaged item. I appreciate your help in resolving this matter.
GetHuman-amysexyc did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-amysexyc fixed the problem
We are waiting for GetHuman-amysexyc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-amysexyc fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-amysexyc
Mar 1st, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 168477 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amysexyc started working on this issue
Mar 1st 9:40am