Went to my appointment to have my hair done, stylist never showed up. Called and text h...

GetHuman-abentbro's customer service issue with Groupon from February 2019

3 views
 | 
168447 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-abentbro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-abentbro's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abentbro will want to follow the link below to head to their help center. We will check on GetHuman-abentbro later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-abentbro may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-abentbro's own words
Went to my appointment to have my hair done, stylist never showed up. Called and text her, heard nothing. Need to mention came home early from a trip for this appointment. Kathy called later in the day saying she thought i’d cancelled my appointment, when I told her I had not. She said she ‘thought the message was from my phone number’....What??? Not going back to someone so inconsiderate of others time. I want a refund back to my card. Thank you! **Lori
GetHuman-abentbro did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-abentbro fixed the problem
We are waiting for GetHuman-abentbro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-abentbro fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-abentbro
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 168447 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-abentbro started working on this issue
Feb 28th 8:34pm