I have a promo with Sam club that expired ******* I want to use the $** I paid to apply...

GetHuman-fernreni's customer service issue with Groupon from February 2019

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The issue in GetHuman-fernreni's own words
I have a promo with Sam club that expired ******* I want to use the $** I paid to apply to a membership. When I go to site for redemption to get necessary info for Sam's Club to process. It says promo expired go to Sam's Club and see representative but they say I need Groupon to continue with process first. I was not able to contact Groupon on chat line. Since my $** is sitting there I want to apply it at the Merchant for a membership and pay difference. *my ph* is *** *** *****also I have voucher for Pat's Soul food which I tried to use when I bought it and the establishment was closed with no forwarding address, so I would like what ever method you use to reimburse me.
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Groupon

Customer service issue
Reported by GetHuman-fernreni
Feb 28th, 2019 - 3 mons ago
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GetHuman-fernreni started working on this issue
Feb 28th 7:48pm