IAn envelope with tracking number *********************** with*ID* is ********** was dr...

GetHuman2327469's customer service issue with Groupon from February 2019

1 view
168303 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman2327469's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2327469's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2327469 will want to follow the link below to head to their help center. We will check on GetHuman2327469 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2327469 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2327469's own words
IAn envelope with tracking number *********************** with*ID* is ********** was dropped off in*the mailbox on ******** without the*content included. I sent an email *requesting for a refund of the missing *items out of the whole cost of*$***.** but one of the customer services wanted me to go from door*to door of the community I live asking *if my parcel was mistakenly delivered to house or mailboxes. *I am happy about the comment, but if*I am doubted over nor receipt of one of the items, I wonder why I should continue to buy items from your Company anymore.**Thanks and have a nice day.**Felicia O A
GetHuman2327469 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2327469 fixed the problem
We are waiting for GetHuman2327469 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2327469 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2327469
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 168303 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2327469 started working on this issue
Feb 28th 5:14pm