i previouslty ordered a Detroit TV cabinet ***cm*white matt-gloss grey*without LED, the...

GetHuman-amy_rach's customer service issue with Groupon from February 2019

4 views
 | 
168269 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-amy_rach's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-amy_rach may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-amy_rach's own words
firstly find out where it was then wanted refund as was taking far too long ... i previouslty ordered a Detroit TV cabinet ***cm*white matt-gloss grey*without LED, the order was placed on *st jan order number is *********, I did not receive the order within the time stated and had been in contact with you twice already on live chat and then again sent another email during the second live chat I asked for refund which I still have not received, I am very unhappy with groupon, I was also promised to be emailed both times on live chat about a discount system or something that I still never got. I want my money refunded to me asap and also want some sort of compensation for this as I use your service every month nearly purchasing goods and have never had an issue until now and I'm very disappointed
I needed the product within the time frame given and ended up having to go elsewhere and buy another product
I want my money refunded
I purchasing from groupon every month sometimes twice or more
live chat twice and another email to them
I have an issue with Groupon too
How GetHuman-amy_rach fixed the problem
We are waiting for GetHuman-amy_rach to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-amy_rach fixes it.
This email address isn't valid

Groupon

Detroit TV cabinet ***cm*white matt-gloss grey*without LED, the order was placed on *st jan order number is *********
Customer service issue
Reported by GetHuman-amy_rach
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 168269 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amy_rach started working on this issue
Feb 28th 4:46pm