I got a duplicate charge and need a refund. I have not had any luck with using your sy...

GetHuman1932529's customer service issue with Groupon from February 2019

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GetHuman1932529's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1932529 will want to follow the link below to head to their help center. We will check on GetHuman1932529 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1932529's own words
I got a duplicate charge and need a refund. I have not had any luck with using your system and had to call my credit card company to try and handle the duplicate charge. *I had been charge the regular price and the reduced price when I used the code. It was for a pottery class. *Problem **: your company had cancelled an art class and I have not been able to use the credit or know how to have my money refunded. Please call me at ***-***-****. I must say your company is a disappointment, not to have a person answer the * hundred *s----
GetHuman1932529 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1932529
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman1932529 started working on this issue
Feb 28th 7:04pm