I purchased a groupon for a chemical *Peel back in **** and it was at Juva in wood side...

GetHuman-rosello's customer service issue with Groupon from February 2019

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The issue in GetHuman-rosello's own words
I purchased a groupon for a chemical *Peel back in **** and it was at Juva in wood side queens and I never did use it.*I called Juva in queens and they told me to call the Manhattan locations and the person that I spoke to does not want to credit me the ** dollars that I paid for the chemical peel.I actually do a lot of procedures in the ny location*All I asked for if they could put the ** dollars that I have towards a procedure that I wanted to do.I was told that since the groupon has expired that I have lost my ** dollars.I read from groupon that I don’t lose out on the amount that I have paid.How do I get that money back .I hope you can help.**Regards *Sherri Rosello
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Groupon

Customer service issue
Reported by GetHuman-rosello
Feb 27th, 2019 - 3 mons ago
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GetHuman-rosello started working on this issue
Feb 27th 11:41pm