The business the pain stops here and the salt Cove of Lakeland is not a legitimate busi...

GetHuman2319804's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2319804's own words
The business the pain stops here and the salt Cove of Lakeland is not a legitimate business. I looked on the Internet for all the bad reviews after she was so nasty with me. In addition she is scamming people by not giving them their appointments not telling them where she’s actually at, she actually operates out of the Tigers den but with no advertisement on the door of her business. My appointment was for * o’clock and she called me up at **:** and wonders where I’m at and states that I needed to be there half an hour early to fill out paperwork. Really to sit in the salt room ? I actually went to a legit salt room and didn’t have to fill out any paperwork. She also redeems your coupons prior to even having an appointment so that she could say that she go? I actually went to a legit salt room and didn’t have to fill out any paperwork. She also redeems your coupons prior to even having an appointment so that she could say that she gave you service. So now she’s made an appointment with me at *:** I going to talk to the owner of the Tigers den he knows who she has he calls her and then she calls me and it’s *** my appointment was at *:** and she’s on her way here. However after talking with the county licensing board this woman is operating without a license for either business. Additionally all my Groupon‘s under my name it says I redeemed both coupons which I have not and then it shows that you refunded both coupons and she has not . You need to read the other reviews on Google about her and how she’s wrapped other people off. She needs to be taken off of Groupon I’m not allowed to rip people off. In addition if you got her lousy little website her cancellation policy is not there and she states number one number two she is not open for the hours that she states and number three your first visit is cheaper at $** then the Groupon being offered at $**. The county is not going to come out and pay her a little visit for not having a business license.
GetHuman2319804 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2319804
Feb 27th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman2319804 started working on this issue
Feb 27th 7:43pm