In the process of me placing my orders i kept getting error messages. Do I kept trying...

GetHuman-daff's customer service issue with Groupon from February 2019

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The issue in GetHuman-daff's own words
In the process of me placing my orders i kept getting error messages. Do I kept trying to place my orders. The end result was i now have multiple orders for the same products. Been trying since I placed the orders to cancel the unneeded*unwanted items. I am a valuable customer. I have never had this issue before. I am moat certainly not pleased that there is not a live customer service agent available. This is not good for service when you are dealing with so many merchants and customers. I would love to speak with a customer agent via phone please. I used the option for call back. I was informed that my call back would be half an hour. It's going on * hours. I received an email stating that they tried to call me back. That is untrue. I've been waiting for hours. My phone number is ***-***-****.**Please call me As soon as possible.*Thanks,*Daphanie Thompson
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Groupon

Customer service issue
Reported by GetHuman-daff
Feb 27th, 2019 - 3 mons ago
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GetHuman-daff started working on this issue
Feb 27th 6:15pm