Telephoned restaurant to pre-order per instructions on my printed coupon purchase. I wa...
GetHuman-jfgsaje's customer service issue with Groupon from February 2019
Help with my Groupon issue
GetHuman-jfgsaje's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jfgsaje will want to follow the link below to head to their help center. We will check on GetHuman-jfgsaje later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jfgsaje may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jfgsaje's own words
Telephoned restaurant to pre-order per instructions on my printed coupon purchase. I was told I needed to call two hours in advance . When I said that was not stated on my purchase statement I was told in a nasty tone to take it up with coupon. They had nothing to do with groupon and he hung up. date of purchase Feb. **, **** order * ****-******-****** Harrison Pizza & Pasta *** Halstead Ave. Harrison, N.Y. Can you help me?
GetHuman-jfgsaje did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jfgsaje fixed the problem
We are waiting for GetHuman-jfgsaje to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.