After speaking with the owner of Aire Serve of South Nashville, he suggested that he ca...

GetHuman2317285's customer service issue with Groupon from February 2019

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Help with my Groupon issue
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GetHuman2317285's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2317285 will want to follow the link below to head to their help center. We will check on GetHuman2317285 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2317285 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2317285's own words
After speaking with the owner of Aire Serve of South Nashville, he suggested that he cannot help with my problem and to request a refund. We had a lengthy conversation, and he determined that my work needed may be under warranty and to contact the company that installed my HVAC unit *-*** years ago. Thank you for your help. Groupon Number LG-***S-T***-WLC*-RLFH, bar code* ********. Doreen Crutchfield
GetHuman2317285 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2317285
Feb 27th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 167650 others
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Timeline
GetHuman2317285 started working on this issue
Feb 27th 4:00pm