I purchased a Groupon for A* Carpet Cleaning and was scheduled to have my carpets clean...

GetHuman2309314's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2309314's own words
I purchased a Groupon for A* Carpet Cleaning and was scheduled to have my carpets cleaned Monday, February **. He never came nor called so I contacted the owner and he rescheduled for Tuesday, February **. Once again never came nor called. When I called him he did not take the call. I called again this morning and it said his voice mailbox was full. I would simply like a refund of my original purchase price. My order number is ****-******-******. This was put on my Paypal account. Please advise how I should move forward.
GetHuman2309314 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2309314
Feb 26th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 14 customers so far
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GetHuman2309314 started working on this issue
Feb 26th 4:58pm