I have been waiting for SALAV GS** steamer Order *********** to arrive and it hasn’t. I...

GetHuman2268849's customer service issue with Groupon from February 2019

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The issue in GetHuman2268849's own words
I have been waiting for SALAV GS** steamer Order *********** to arrive and it hasn’t. It was originally supposed to arrive Feb. **th but I received a notification early on Feb. *th that it would be delivered that day. I already had a trip planned for the weekend of Feb. *th-**th so I called FedEx to hold the package until I returned and to deliver on the date I was expecting the **th. The rep said he would put in a request but I received a notification later that day that the package was delivered while I was gone an entire weekend. I called after I returned and was told that the package was delivered anyway despite my request. I have asked my neighbors if they received the package and no one has so at this point I would either want to have a replacement or a full refund. If you have any questions or concerns please let me know. Thank you.

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Groupon

Customer service issue
Reported by GetHuman2268849
Feb 22nd, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 165382 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2268849 started working on this issue
Feb 22nd, 2019 4:39pm

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