I bought a groupon to Beauty Junky for eyebrow microblading. Had the procedure done wit...
GetHuman2243700's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2243700's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2243700's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2243700 will want to follow the link below to head to their help center. We will check on GetHuman2243700 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2243700 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2243700's own words
I bought a groupon to Beauty Junky for eyebrow microblading. Had the procedure done with * week downtime from extreme scabbing. Once the scabbing fell off I went in for a * week follow up because there were no signs of the microblading process. I was offered a full refund, she was very nice about it and said she would take care of it through Groupon. It has been nearly * weeks since the * week follow up and I received a text from Beauty Junky stating she has not heard back from Groupon about my refund and that I should now contact you myself for the refund. Any assistance in this matter would be greatly appreciated. I have a copy of all the texts between me and Beauty Junky pertaining to this situation if needed. Thank you.
GetHuman2243700 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2243700 fixed the problem
We are waiting for GetHuman2243700 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.