we have purchased a groupon voucher to stay at goswell house Windsor valued until...

GetHuman799160's customer service issue with Groupon from February 2019

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The issue in GetHuman799160's own words
we have purchased a groupon voucher to stay at goswell house Windsor valued until **.*.**. my son also purchased a voucher for us so we could stay for * nights. i have tried to book for this weekend Friday and Saturday, the hotel say that they will not take groupon vouchers for a Saturday night stay the voucher does not say that is not to be used on a Saturday night. I am asking if we could have a refund for the one night stay. I will then book with the second voucher for the friday night, it it not possibe for us to use the second voucher on any other night. please could you get back to me asap. Many thanks. Sandra.
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Groupon

Customer service issue
Reported by GetHuman799160
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 162919 others
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Timeline
GetHuman799160 started working on this issue
Feb 18th 4:44pm