My name is Karen Deutschendorf. On Nov. **, **** I purchased a massage Groupon for my s...
GetHuman-karendeu's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-karendeu's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karendeu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-karendeu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-karendeu's own words
My name is Karen Deutschendorf. On Nov. **, **** I purchased a massage Groupon for my sister for $** from First Class Luxury Concierge Group. She called to set up the Massage and they claim they will not honor that price because that price deal was cancelled long and also the place relocated. I would like to have my money refunded to my Bank Account since I used my Debit card. Thank You and please notify me when this money has been refunded. My phone * is *** ***-**** . I have a new debit card * since then. The old cards ended in ****. My new card * is Karen Deutschendorf **** **** **** **** exp. *****.
GetHuman-karendeu did not yet indicate what Groupon should do to make this right.
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