I bought a groupon for a pedicure and the business is gone. I tried to call the salon t...

GetHuman-smmaymai's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-smmaymai's own words
I bought a groupon for a pedicure and the business is gone. I tried to call the salon they used to be apart of and they said she left. I tried to call Cecile who apparently owned Nailed It salon, but she refuses to answer the phone and her mailbox is full. Apparently I am not the only angry customer. I want my money back. This is stealing! I am so frustrated. This will be the *rd time I have tried to contact you!
GetHuman-smmaymai did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-smmaymai
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
Similar issue to 162860 others
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Timeline
GetHuman-smmaymai started working on this issue
Feb 18th 3:35pm