I bought a groupon for a pedicure and the business is gone. I tried to call the salon t...
GetHuman-smmaymai's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-smmaymai's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smmaymai will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-smmaymai can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-smmaymai may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-smmaymai's own words
I bought a groupon for a pedicure and the business is gone. I tried to call the salon they used to be apart of and they said she left. I tried to call Cecile who apparently owned Nailed It salon, but she refuses to answer the phone and her mailbox is full. Apparently I am not the only angry customer. I want my money back. This is stealing! I am so frustrated. This will be the *rd time I have tried to contact you!
GetHuman-smmaymai did not yet indicate what Groupon should do to make this right.
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