I have paid £***:** for x* bottles of Escada. This amount has been taken from my bank a...

GetHuman2231566's customer service issue with Groupon from February 2019

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The issue in GetHuman2231566's own words
I have paid £***:** for x* bottles of Escada. This amount has been taken from my bank account. I have contacted Groupon numerous times gave all information etcetera. The response is negative attitude concerned about promoting their special offers. Not at all helpful in fact they dismissed my concerns. I am disabled and take time to generate messages. To find that the so called customer service end the chat, so rude!!*Please can you help me resolve this matter either to send the perfume or refund. *This whole experience has caused me a great deal of stress. It is clearly evident that the customer service representatives need lessons on how to provide the correct information, in a timely manner and how to represent the company that they work for in a proffesional manner. Their service is the worse I have experienced ever. Very very poor. I will never use the Groupon company ever again....
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Groupon

Customer service issue
Reported by GetHuman2231566
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 162762 others
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Timeline
GetHuman2231566 started working on this issue
Feb 18th 11:20am