Hello Groupon.**I could not cancel my order despite trying within less than * days. You...

GetHuman2229769's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229769 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229769 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2229769's own words
Hello Groupon.**I could not cancel my order despite trying within less than * days. Your phone line is also not open except Monday through Friday with inconvenient times for California customers. I ordered the following gift:**Phil Caylor, LAc*Order *:************Purchase Date:*Thursday, Feb **, *****Status:*Expires On Jun **, *****Expires:*Friday, Jun **, *****Gifted to:*Coral Star Shells*Qty: ***Order Total:*(Visa ending in ****)*$**.***Unfortunately this establishment has completely unacceptable hours. Not only are they not open on the weekends, they're not open on Mondays either when my wife and I sometimes have off. This was not clear with the groupon itself. Being we don't live right in town we cannot go to any of the other sessions.
GetHuman2229769 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2229769
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 162656 others
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Timeline
GetHuman2229769 started working on this issue
Feb 18th 12:12am