Hello Groupon.**I could not cancel my order despite trying within less than * days. You...
GetHuman2229769's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2229769's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229769 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229769 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2229769 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2229769's own words
Hello Groupon.**I could not cancel my order despite trying within less than * days. Your phone line is also not open except Monday through Friday with inconvenient times for California customers. I ordered the following gift:**Phil Caylor, LAc*Order *:************Purchase Date:*Thursday, Feb **, *****Status:*Expires On Jun **, *****Expires:*Friday, Jun **, *****Gifted to:*Coral Star Shells*Qty: ***Order Total:*(Visa ending in ****)*$**.***Unfortunately this establishment has completely unacceptable hours. Not only are they not open on the weekends, they're not open on Mondays either when my wife and I sometimes have off. This was not clear with the groupon itself. Being we don't live right in town we cannot go to any of the other sessions.
GetHuman2229769 did not yet indicate what Groupon should do to make this right.
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