Their site failed to mention what location it was at. It only shows one location which...

GetHuman-megan_ot's customer service issue with Groupon from February 2019

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The issue in GetHuman-megan_ot's own words
Their site failed to mention what location it was at. It only shows one location which is the one we went to. We attempted to let them know we would be late, they wanted to shorten the appt and not reschedule. I feel as though I am getting punished for their site not accurate stating what locations they have. Their 'Jacksonville' location is the one on beach according to their site. So I would like a refund on the ** I spent on a hour long couples massage I can no longer get for my anniversary.
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Groupon

Customer service issue
Reported by GetHuman-megan_ot
Feb 17th, 2019 - 8 mons ago
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Timeline
GetHuman-megan_ot started working on this issue
Feb 17th 7:04pm