Hello. I purchased * groupons for metal prints with canvasonsale. When the prints came...

GetHuman-kvessels's customer service issue with Groupon from February 2019

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The issue in GetHuman-kvessels's own words
Hello. I purchased * groupons for metal prints with canvasonsale. When the prints came, they were not on metal. They were stickers that were peeled up at the edges and peeled off very easily. We have several metal prints already and none of them are like this. They are all actually on metal. I was VERY disappointed with this. I sent the company pictures and they offered a reprint but it would be done the exact same way- not on metal. I don’t need multiple prints on these stickers. I’ve gotten a few things through Groupon and never had issues before but the quality of this is just awful. They shouldn’t even be advertising this as metal prints. They have offered a refund. Is it possible to get my Groupon refunded since I definitely won’t be getting any other prints from this company?
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Customer service issue
Reported by GetHuman-kvessels
Feb 17th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-kvessels started working on this issue
Feb 17th 6:48pm