Well we are an elderly couple going to Florida for the month of March and our children...

GetHuman-shirljoh's customer service issue with Groupon from February 2019

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Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shirljoh's own words
Well we are an elderly couple going to Florida for the month of March and our children bought us a dinner gift at one of the restaurants in Orlando. Everyone talks about “Groupon” and the savings so I took it upon myself without doing research to look for something else to do while in Orlando. The picture of the upside building looked intriguing so I thought my husband and I could go there first then to dinner. I, after the fact of purchasing the coupon off of the Groupon site, decided to look at the site further and upon doing that it looks to me that I’ve made a mistake because it really looks like things that a young family with children will really enjoy not a couple who is in their seventies. I hope we could get a refund and possibly use Groupon for say a restaurant deal closer to where we are staying in Ladylake, Florida. Is that possible?
GetHuman-shirljoh did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-shirljoh
Feb 17th, 2019 - 8 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-shirljoh started working on this issue
Feb 17th 4:49pm