I purchased a Groupon for a haircut, deep conditioning and blow dry at Hair By Rona tha...

GetHuman-eran's customer service issue with Groupon from February 2019

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The issue in GetHuman-eran's own words
I purchased a Groupon for a haircut, deep conditioning and blow dry at Hair By Rona that was to expire on ******. Unfortunately my daughter passed away and I called Rona to tell her that I wouldn’t be able to come by that date. She was very kind and told me I could come whenever I felt ready. The problem is that whenever I called either her voicemail box was full or I got I message to text her. Every time *I texted her and asked for an appointment, she was not available. I am asking for a refund.
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Customer service issue
Reported by GetHuman-eran
Feb 17th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 162425 others
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GetHuman-eran started working on this issue
Feb 17th 2:03pm