I purchased * vouchers for the dair*air at huddersfield leisure centre. I purchased the...
GetHuman2226497's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2226497's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2226497 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2226497 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2226497 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2226497's own words
I purchased * vouchers for the dair*air at huddersfield leisure centre. I purchased them to use on sunday **th february. I rung the leisure centre to book as i was unable to book online on groupon with the codes. The lady on the phone told me they were invalid for today and that they are only valid on certain days. Groupon failed to make this clear in the terms and conditions before booking. I will not make any use of the vouchers now so i demand a full refund as this was not made clear before paying for them!!
GetHuman2226497 did not yet indicate what Groupon should do to make this right.
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