I bought a Groupon for Center for Yoga in Birmingham Michigan for my daughter in law bu...
GetHuman2225464's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2225464's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2225464 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2225464 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2225464 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2225464's own words
I bought a Groupon for Center for Yoga in Birmingham Michigan for my daughter in law but she could not use it because she had already been to classes at the center. I have contacted Groupon about this before and received an email from Camila P saying I should go to Groupon and select an exchange for a different Groupon. The problem is that I have other Groupons and also some unused Restaurant.com offers and really do not want to add to my supply of offers that I need to redeem. I would like a refund of the money instead, and to speak to someone in person about this. my phone number is **-***-****. thank you. *****@***.com
GetHuman2225464 did not yet indicate what Groupon should do to make this right.
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