I am asking for a refund on my order to sky zone. I got to sky zone and they would not...

GetHuman2223552's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2223552 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2223552 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2223552's own words
I am asking for a refund on my order to sky zone. I got to sky zone and they would not accept my Groupon. So, I had to pay you, and sky zone. I am a mother of *, and used the money to pay sky zone that I owe for my health insurance. I need to be refunded so I can make sure my children have health insurance. I would appreciate your help. Thanks so much. I m only asking for the refund out of desperation. Please help me. It was my som’s Birthday and he is so good I could not disappoint him when I got there, but to pay for the kids to get In. I m pleading with u as a mother in debt who wants to make each child feel special. Thank u
GetHuman2223552 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2223552
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 162162 others
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Timeline
GetHuman2223552 started working on this issue
Feb 16th 8:00pm