I purchased * separate orders of aquarium tickets in Long Beach from groupon last wee...
GetHuman-akhensle's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-akhensle's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-akhensle will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-akhensle can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-akhensle's own words
I purchased * separate orders of aquarium tickets in Long Beach from groupon last week. I didn't realize they were pending when I purchased them for my family through the aquarium window. We were visiting California and live in Seattle. We will not being using the tickets we purchased and I need a refund. It would be best if I could talk to a live person to solve this matter, however when I have called the number provided online, I was sent to a recording. Please help.* Thank you so much.
GetHuman-akhensle did not yet indicate what Groupon should do to make this right.
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