Today I booked a sightseeing tour in NYC with the company "Liberty Sightseeing" for * p...
GetHuman-elisari's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elisari will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elisari can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-elisari's own words
Today I booked a sightseeing tour in NYC with the company "Liberty Sightseeing" for * people, but I didn't get an e-mail that my tickets are booked, we should be on the farry since *pm, but an employee from another company told me that the farry is not coming! I tried to call the company a couple of times, but they didn't answer. So now I want to know what's the problem and if we can get our money back! please give us a refund! the company doesn't exist anymore!
GetHuman-elisari did not yet indicate what Groupon should do to make this right.
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