My phone will not let me scroll down to use my groups because it stays on the last one...

GetHuman2222160's customer service issue with Groupon from February 2019

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2222160 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2222160 can let us know if they help or not.
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The issue in GetHuman2222160's own words
My phone will not let me scroll down to use my groups because it stays on the last one I tried to use. It keeps circling even when I power my phone down and turn back on. All my money is wasted if this does not stop. I have it on the app local flavor. I was surprised to find out this is the old Groupon which I stopped buying after the Jacksonville Zoo would not even let me use the money I had paid for the Groupon which states it never expires. I realized the Groupon to the zoo had expired but I told the ticket person at the zoo that I should be able to at least use the money I paid. She refused. This is two different issues. My most urgent issue it to get it unstuck on my phone app before THOSE expire.
GetHuman2222160 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2222160
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 162029 others
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Timeline
GetHuman2222160 started working on this issue
Feb 16th 4:24pm
GetHuman2222160 shared this issue with others over email
Feb 16th 4:28pm