I have been trying to contact you but can not get through, I have made a reservation fo...

GetHuman-thaherab's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-thaherab's own words
I have been trying to contact you but can not get through, I have made a reservation for tommorow to Bournemouth at Trouville Hotel, but I cannot get in touch with you to cancel the order, the fine print says I can cancel within three days but I cannot reach you, this is not an issue on my part and request my refund, I have left a message yesterday for a groupon member of staff to get in touch with me to refund me but no one has contacted me as of yet, please can you cancel my purchase ASAP and refund me. **Kind Regards
GetHuman-thaherab did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-thaherab
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 161927 others
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Timeline
GetHuman-thaherab started working on this issue
Feb 16th 1:14pm