I have been trying to contact you but can not get through, I have made a reservation fo...
GetHuman-thaherab's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-thaherab's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-thaherab will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-thaherab can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-thaherab may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-thaherab's own words
I have been trying to contact you but can not get through, I have made a reservation for tommorow to Bournemouth at Trouville Hotel, but I cannot get in touch with you to cancel the order, the fine print says I can cancel within three days but I cannot reach you, this is not an issue on my part and request my refund, I have left a message yesterday for a groupon member of staff to get in touch with me to refund me but no one has contacted me as of yet, please can you cancel my purchase ASAP and refund me. **Kind Regards
GetHuman-thaherab did not yet indicate what Groupon should do to make this right.
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