I purchased a horseback trail ride for * a couple of months back and it is obviously a...
GetHuman-aimeecri's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aimeecri will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aimeecri can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-aimeecri's own words
I purchased a horseback trail ride for * a couple of months back and it is obviously a clear SCAM! They provided a Las Vegas Nevada phone number that a lady answered and told me was listed incorrectly. There is now a local number but no one ever answers and I keep leaving voicemails and to make it even more obvious of a scam is that the website is disabled. I cannot use my groupon because they must be a fraud. Please refund my money these people are not providing services that I paid for. Please look into this further because they are scamming your customers. I want my money back.
GetHuman-aimeecri did not yet indicate what Groupon should do to make this right.
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