The order that I purchased was supposed to include two tickets. Upon arrival to the eve...

GetHuman2219204's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219204 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219204 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2219204's own words
The order that I purchased was supposed to include two tickets. Upon arrival to the event I only received one ticket and was told that the problem was on groupons end of the bargain. I did not attend the event because, I was with another person and was unable to purchase another ticket because of the last minute purchase. I am requesting a full refund of my money for this substandard service. Please let me know if you require any further information thank you.
GetHuman2219204 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2219204
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 161819 others
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Timeline
GetHuman2219204 started working on this issue
Feb 16th 1:34am