***********Yesterday I happened to view a Groupon promotion (in my email) and it showed...

GetHuman2217971's customer service issue with Groupon from February 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2217971's own words
***********Yesterday I happened to view a Groupon promotion (in my email) and it showed a vase full of red roses,*price $** or $**, i.e., half price, deliverable still yesterday.**So I tried to place an order, but found it to be an extremely confusing experience. By accident, I wound up purchasing not one, but TWO coupons for purchasing flowers, from two different companies!**I tried to call and straighten out the issue, but got nowhere. Tried to do an online chat, but it wouldn't work, either. So I gave up, and went to a local store and purchased the flowers.*I am requesting a refund for both flower groupons. **My account email is rich****@yahoo. com. Phone is ***-***-****. I would really appreciate a callback. Thank you for your help.**FYI, I did purchase two other items that weren't so complicated, and I've used Groupon many times since it's inception. I'm sorry but I feel ordering flowers from your site is far too complicated.
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Customer service issue
Reported by GetHuman2217971
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman2217971 started working on this issue
Feb 15th 10:33pm