***********Yesterday I happened to view a Groupon promotion (in my email) and it showed...

GetHuman2217971's customer service issue with Groupon from February 2019

1 view
 | 
161710 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman2217971's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2217971's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2217971 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2217971 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2217971 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2217971's own words
***********Yesterday I happened to view a Groupon promotion (in my email) and it showed a vase full of red roses,*price $** or $**, i.e., half price, deliverable still yesterday.**So I tried to place an order, but found it to be an extremely confusing experience. By accident, I wound up purchasing not one, but TWO coupons for purchasing flowers, from two different companies!**I tried to call and straighten out the issue, but got nowhere. Tried to do an online chat, but it wouldn't work, either. So I gave up, and went to a local store and purchased the flowers.*I am requesting a refund for both flower groupons. **My account email is rich****@yahoo. com. Phone is ***-***-****. I would really appreciate a callback. Thank you for your help.**FYI, I did purchase two other items that weren't so complicated, and I've used Groupon many times since it's inception. I'm sorry but I feel ordering flowers from your site is far too complicated.
GetHuman2217971 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2217971 fixed the problem
We are waiting for GetHuman2217971 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2217971 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman2217971
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 161710 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2217971 started working on this issue
Feb 15th 10:33pm