Purchased a laser hair removal package for * sessions in new Lenox called MidMed Laser...

GetHuman2217802's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2217802's own words
Purchased a laser hair removal package for * sessions in new Lenox called MidMed Laser and I really don’t want to go back for the * sessions that I haven’t even started yet because the lady told me I couldn’t start because when I shaved it was a little bit red cuz my hairs kind of coarse and whenever I shave it gets a little red so I don’t know what she really expects me to do the next time I used shave cream and everything and she was pretty awkward and it made me feel awkward and it seemed like she didn’t want to do it for me so I want a refund. I am very displeased with this place literally drove there for nothing for the first session.
GetHuman2217802 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2217802
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 161693 others
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Timeline
GetHuman2217802 started working on this issue
Feb 15th 10:15pm