Purchased a laser hair removal package for * sessions in new Lenox called MidMed Laser...
GetHuman2217802's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2217802's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2217802 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2217802 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman2217802 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2217802's own words
Purchased a laser hair removal package for * sessions in new Lenox called MidMed Laser and I really don’t want to go back for the * sessions that I haven’t even started yet because the lady told me I couldn’t start because when I shaved it was a little bit red cuz my hairs kind of coarse and whenever I shave it gets a little red so I don’t know what she really expects me to do the next time I used shave cream and everything and she was pretty awkward and it made me feel awkward and it seemed like she didn’t want to do it for me so I want a refund. I am very displeased with this place literally drove there for nothing for the first session.
GetHuman2217802 did not yet indicate what Groupon should do to make this right.
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