I thought I was ordering a necklace for $*.**. Credit card charged. No confirm of ord...

GetHuman2215182's customer service issue with Groupon from February 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2215182's own words
I thought I was ordering a necklace for $*.**. Credit card charged. No confirm of order or anything. I do not want to join Groupon as I can't afford a monthly fee as my friend said it's a monthly fee. Please refund my $*.** on my credit card. Name is Ann Hudson, phone *** ***-****. I want to know what the $*.** is for and if I will get the necklace. I ordered about a month ago. My email is....******@***.com. Thank you.
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Customer service issue
Reported by GetHuman2215182
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 161445 others
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GetHuman2215182 started working on this issue
Feb 15th 5:19pm