I thought I was ordering a necklace for $*.**. Credit card charged. No confirm of ord...

GetHuman2215182's customer service issue with Groupon from February 2019

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2215182 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2215182 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2215182's own words
I thought I was ordering a necklace for $*.**. Credit card charged. No confirm of order or anything. I do not want to join Groupon as I can't afford a monthly fee as my friend said it's a monthly fee. Please refund my $*.** on my credit card. Name is Ann Hudson, phone *** ***-****. I want to know what the $*.** is for and if I will get the necklace. I ordered about a month ago. My email is....******@***.com. Thank you.
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Groupon

Customer service issue
Reported by GetHuman2215182
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 161445 others
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Timeline
GetHuman2215182 started working on this issue
Feb 15th 5:19pm