Purchased $** worth of flowers for $** FTD on Groupon. I order my flowers on Feb **th...
GetHuman-tlalocaz's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tlalocaz will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tlalocaz can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tlalocaz's own words
Purchased $** worth of flowers for $** FTD on Groupon. I order my flowers on Feb **th, paid extra for same day delivery, they were unable to deliver that day. FTD convenced me they guaranteed delivery, next day so my flowers supposed to arrive on Feb **th between *am to *pm. Delivery never took place. I called at *:**pm and cancel my order. I don't want to do business with FTD so I kindly request a refund on my Groupon.
GetHuman-tlalocaz did not yet indicate what Groupon should do to make this right.
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