I have asked you recently for a refund for a Voucher I bought from you for Talk of the...
GetHuman2212908's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2212908's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2212908's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212908 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2212908 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2212908 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2212908's own words
I have asked you recently for a refund for a Voucher I bought from you for Talk of the Town Edinburgh I am having great difficulty in getting anywhere with this voucher I have tried to call them on numerous occasions but no answer and have left voice mail to get them to call me back which they haven't, I have emailed them to which I got an email back from a random email address which wasn't event for the shop!!! And my last email I sent them was undelivered. I went to the shop and the shop was closed ! I have had enough of trying to spent this £** voucher I would just like a refund.
GetHuman2212908 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2212908 fixed the problem
We are waiting for GetHuman2212908 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.