I bought a coupon for Gel manicure at Nu nails, went there they told me that they would...

GetHuman2212234's customer service issue with Groupon from February 2019

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Help with my Groupon issue
GetHuman2212234's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212234 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2212234 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2212234's own words
I bought a coupon for Gel manicure at Nu nails, went there they told me that they would not honor the coupon since this is a new owner and bought the salon in November, i did purchase the groupon in Dec. And it will expire in March **th. I wasn told that they had many customers walking inn with the same coupon snd you guys where notified to take it down . *My voucher no. Is ********. I'm asking for my money back as soon as possible. Saphia Hijazi
GetHuman2212234 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2212234
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 161240 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman2212234 started working on this issue
Feb 15th 6:58am
GetHuman2212234 indicated the issue is not fixed yet.
Feb 19th 1:33am
GetHuman2212234 indicated the issue is not fixed yet.
Feb 19th 1:34am