I ordered a * pack of sweatpants, size small. The package I received had * pair that we...

GetHuman-dorileat's customer service issue with Groupon from February 2019

2 views
 | 
161196 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-dorileat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dorileat's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dorileat will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dorileat can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-dorileat's own words
I ordered a * pack of sweatpants, size small. The package I received had * pair that were correct, * pair that was a duplicate, and the other * that were not even the style that was ordered. I initiated an exchange and the *nd package I received were all size mediums, not smalls like I ordered. The listing for this item won’t even let me select size medium because it shows all other sizes but small are sold out. There was not option this time to initiate an exchange so I’ve initiated a return and am now out of pocket for another $** by re-ordering the items. I wanted to contact the seller so that this doesn’t happen a third time. This is a lot of hassle just to get the merchandise that is listed and that I’ve paid for not once but twice now.
GetHuman-dorileat did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-dorileat fixed the problem
We are waiting for GetHuman-dorileat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dorileat fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-dorileat
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 161196 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-dorileat started working on this issue
Feb 15th 2:26am