I purchased tickets for a comedy show on February **, ****. Groupon advertised that all...
GetHuman2210895's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2210895's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2210895 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2210895 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman2210895 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2210895's own words
I purchased tickets for a comedy show on February **, ****. Groupon advertised that all Friday shows were eligible for the groupon rate of * for $** through Feb. **nd. Feb **th is my birthday. I purchased tickets for * people. Now the venue is not accepting groupons on this weekend. That was never stated in the groupon advertisement. Had I known this I never would've purchased groupons My birthday celebration is ruined. I want my money back from groupon immediately!! I'm reporting Riddles to the BBB for deceptive practices. Please contact me at ***-***-**** or *****@***.com. ASAP The venue is Riddles comedy Club in Alsip, IL*Thank you in advance for your assistance!!!!
GetHuman2210895 did not yet indicate what Groupon should do to make this right.
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