I tried purchasing a groupon for laser hair removal on ****. The purchase was declined...
GetHuman-codybard's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-codybard's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-codybard will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-codybard can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-codybard may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-codybard's own words
I tried purchasing a groupon for laser hair removal on ****. The purchase was declined. Then, after not logging into my account in * days, I randomly received an email from Groupon yesterday (****) stating that my transaction went through?!?! **I don’t want this Groupon! And I want the $*** refunded to my card. **Please email or call me ASAP, as I cannot find a contact number for Groupon online that lets me speak to an actual person!!**Thanks!**Disgruntled consumer,*Cody Barden****.***.*****C*****@***.com
GetHuman-codybard did not yet indicate what Groupon should do to make this right.
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