I got Groupon Select, with the understanding that I will get **% off every order that I...
GetHuman2210368's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2210368's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2210368's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2210368 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2210368 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2210368's own words
I got Groupon Select, with the understanding that I will get **% off every order that I make. Unfortunately, when placing an order for a two (Or four pack) Yaymaker Paint Nite Event, they were only discounting ONE out of TWO (or four). I was lucky to be able to snag a customer service representative over chat (their customer service chat and email doesn't work **% of the time), and he said I should purchase each ticket one by one, and I will be able to get the **% off. This proved to be untrue as the maximum allowable purchase per person is ONE. I ended up buying one and getting refunds for the others. I don't want to keep paying for Groupon Select, and I'd have to say it is completely false advertising.
GetHuman2210368 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2210368 fixed the problem
We are waiting for GetHuman2210368 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.