I got Groupon Select, with the understanding that I will get **% off every order that I...

GetHuman2210368's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2210368 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2210368 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2210368's own words
I got Groupon Select, with the understanding that I will get **% off every order that I make. Unfortunately, when placing an order for a two (Or four pack) Yaymaker Paint Nite Event, they were only discounting ONE out of TWO (or four). I was lucky to be able to snag a customer service representative over chat (their customer service chat and email doesn't work **% of the time), and he said I should purchase each ticket one by one, and I will be able to get the **% off. This proved to be untrue as the maximum allowable purchase per person is ONE. I ended up buying one and getting refunds for the others. I don't want to keep paying for Groupon Select, and I'd have to say it is completely false advertising.
GetHuman2210368 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2210368
Feb 14th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 50 customers so far
Similar issue to 161095 others
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GetHuman2210368 started working on this issue
Feb 14th 11:04pm