In January ****, my Groupon to Massage Envy expired and was contacted for a refund but...
GetHuman-elnorajo's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-elnorajo's own words
In January ****, my Groupon to Massage Envy expired and was contacted for a refund but purchased another Massage for the same company. I was not able to set up an appointment because they never returned the call. I tried to set up an appointment via text but was told they were booked. I waited for a reply from Groupon but did not receive it. Please check this issue and get back with me. Thanks. **(***) ***-****
GetHuman-elnorajo did not yet indicate what Groupon should do to make this right.
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